Notice of public hearings in Rulemaking 23-04-006 regarding the Order Instituting02:40 PM Rulemaking Proceeding to Consider Changes to Requirements on Video Franchisees URn2d3e0r4006 the Digital Infrastructure and Video Competition Act, and Revisions to General Order 169.

Why am I receiving this notice?
The California Public Utilities Commission (CPUC) wants to hear from you. In-person and virtual public participation hearings (PPHs) have been scheduled to hear your comments, concerns, and opinions regarding changes to the Commission’s licensing and oversight of video franchisees under the Digital Infrastructure and Video Competition Act of 2006 (DIVCA). Among other items, Senate Bill (SB) 28 (Stats. 2021, Chap. 673) revises DIVCA to require that the Commission adopt customer service requirements for a holder of a state video franchise and to adjudicate customer complaints regarding these services. Your participation by providing comments can help in the development of the new rules.

You can attend the in-person hearings. You can also watch a livestream of the remote hearings. You can state your comments and participate either at the in-person or remote hearing. You can also submit comments by mail or post them on the CPUC’s public comment portal. The CPUC invites you to see a short video on streaming about this proceeding and your participation. You may access that via this link: “Your Opinion Will Help Shape the Future of Video Franchising (2024)”.

The remote PPHs may be observed using the lived video broadcast AdminMonitor webcast link or heard on the toll-free telephone number. The AdminMonitor broadcast has English or Spanish captions that can be accessed by clicking the green button below the video screen. To provide public comment, participants should use the toll-free telephone number and participant code
noted above. Participants who wish to speak must then press “star one” and record their first and last name when prompted. This will alert the operator who will then queue the speakers one-at-a- time and announce each speaker’s name at the allotted time. When it is time for public comment, the ALJ will make an announcement through the telephone line for those who wish to speak.
Public officials wishing to speak at the PPHs should provide the telephone operator with their name, title, and governmental entity.

Written public comments may be provided at any time during this proceeding through the Add
Public Comment tab on the Commission’s website at

How does this process work?
This rulemaking is considering changes to DIVCA that require the Commission to adopt customer service requirements for a holder of a state video franchise and to adjudicate customer service complaints regarding these services. The rulemaking is assigned to a CPUC

Administrative Law Judge and a Commissioner, who will consider proposals and evidence presented during formal processes, and then issue a proposed decision. Any CPUC Commissioner may sponsor an alternate decision with a different outcome. The proposed decision, and any alternate decisions, will be discussed and voted upon by the CPUC Commissioners at a public CPUC Voting Meeting.

Contact the CPUC:
Please visit the Commission website at to submit a public comment about this rulemaking to the CPUC. You may also mail written comments to the CPUC’s Public Advisor’s address below. For more information on participating in the public hearing, submitting comments, to request special assistance, or to request a non-English or Spanish language
interpreter, please contact the CPUC’s Public Advisor’s Office at least five days prior to the hearings.

CPUC Public Advisor’s Office
505 Van Ness Avenue San Francisco, CA 94102
Phone: 1-866-849-8390 (toll-free) or 1-415-703-2074

Please reference Rulemaking 23-04-006 in any communications you have with the CPUC regarding this matter.



Please see below regarding GAC Media

Date: 07/25/2022
Event: Great American Country (GAC)

GAC Media has notified providers that they will be changing GAC Family to Great American Family, and GAC Living to Great American Living on August 20, 2022. On September 1, 2022, Nielsen will update the call letters to GFAM and GLIV respectively.


Please see below regarding the Olympic Channel

Date: 07/14/2022
Event: Olympic Channel

NBC Universal announced it would be shutting down the Olympic Channel effective Sept 30, 2022.


Please see below link for Geomagnetic Storm article.

Date: 06/29/2022
Event: Solar Eruption

Click Here for Article


Please see the MLB Astros blackout information below.

Date: 06/28/2022
Time: 7:00pm EST
Channel Name: TBS
Blackout Area:

  • Oxnard Upgraded, CA
  • Ventura County, CA
  • Vandenberg AFT/Military, CA
  • Wichita Falls- Military Bulk, TX


Please see the MLB Angels and Dodgers blackout information below.

Date: 06/14/2022
Time: 10:00pm EST
Channel Name: TBS
Blackout Area:

  • Oxnard Upgraded, CA
  • Ventura County, CA
  • Vandenberg AFT/Military, CA
  • Wichita Falls- Military Bulk, TX

What is a blackout?
In broadcasting, the term blackout refers to the non-airing of television or radio programming in a certain media market. It is particularly prevalent in the broadcasting of sports events, although other television or radio programs may be blacked out as well. Most blackout policies serve to protect local broadcasters (primarily regional sports networks) from competition by “out-of-market” networks that carry different teams, by only allowing viewers to watch non-national telecasts of teams within their designated markets (with television providers blacking out regional telecasts of teams that are outside their market; in turn, encouraging viewers to purchase subscription-based out-of-market sports packages), and by allowing teams to black out national telecasts of games that are also being shown by a local broadcaster.
Generally the national channel is blackout so that the broadcasting on any local affiliate would have priority.