1. COMMITMENT TO PRIVACY
2.2 When we use the term “Personal Information” we mean any information that we collect on the Services that would allow someone to identify you or contact you, such as your full name, address, e-mail address, payment card information or telephone number. When we use the term “Additional Information”, we mean any information that we collect on the Services other than Personal Information (Personal Information and Additional Information shall be collectively referred to as “Information”).
3. INFORMATION WE COLLECT.
3.1 User Registration and Certain Transactions. If you become a registered user of, or otherwise sign up for, the Services, we may require you to provide certain Information to us, such as your email address and Facility. We may also require that we receive certain Information from your Facility (e.g., authentication tokens, keys, codes, etc.) and/or Operator to verify and authenticate your access to and use of the Services, including your use of certain Video Content made available in connection therewith (e.g., premium and subscription content, etc.). If you engage in any fee-based, ad-supported, free-of-charge or other transaction (e.g., purchase of add-ons, products, etc.) offered on or in connection with the Services, we may require, for example, your full name, physical address, telephone number(s), applicable payment data (e.g., credit card number and expiration date), your date of birth and address.
3.2 Third Party Services. If you log into the Services using account information from a Third Party Service (e.g., Facebook, etc.), connect a Third Party Service to the Service or enable functionality from Third Party Services as part of your use of the Services, we may receive information from the applicable provider of the Third Party Service that you have consented be shared pursuant to its terms and conditions, whether made available via an application programming interface (“API”) or otherwise. Such information may include, for example, your first and last name, gender, your physical location and that of your Devices, your date of birth, certain profile information, your public ID on or associated with the Third Party Service, profile page URL and e-mail address. We will, as reasonably practicable (e.g., by implementing a compatible disclosure feature offered by the Third Party Service, etc.), disclose what information we collect from the Third Party Services when you connect the Services to the Third Party Service.
In addition, if you connect a Third Party Service to the Service or enable functionality from the Services as part of your use of a Third Party Service, we may receive information from the provider of that Third Party Service about you or your use of the Services within that Third Party Service; such functionality may also perform actions on your behalf on the Third Party Service that are known to the Third Party Service or others. For example, if we offer a yondoo Broadband Facebook app and you connect to it using your registration information for the Services, we may receive information from Facebook about your use of the yondoo Broadband Facebook app, or a yondoo Broadband app we make available as part of the Services may allow you to publish to your Facebook timeline or invite your friends on Facebook to watch a program with you on or in connection with the Services.
3.3 Features, Functions and Communications. The Services may provide you with access to certain features and functionality, such as interactive and community features, message and comment functionality, posting and rating functionality, which may, in certain instances, be subject to Additional Terms and requirements which will determine who can see such information. To participate in these features and functionalities, you may be asked to provide certain Information about yourself and provide additional consent in order to personalize and/or allow you to use these features and functions, such as when you share information about your use of the Services to other users (e.g., “Andrew is watching Boardwalk Empire”, etc.). At times, you may be presented with the opportunity to sign up to receive newsletters, email correspondence and/or other communications from us in order for us to provide up-to-date information about the Services, and to publicize and promote certain content, products and services offered by us, our business partners and/or other third parties. When there is a separate sign-up for communications, we may ask for your contact information such as name and email address, and, sometimes, demographic and profile information. We will ask you to confirm your consent to any such uses at the time you sign up for these services or communications.
3.4 Technical, Operational and Customer Support and Feedback. When you use our customer support system, contact us for technical, operational or other support or otherwise provide any comments or feedback to us, you may be required to provide certain Information, including your full name, email address, telephone number, credentials, Facility, Device information, operating system and platform, physical location and other Information relevant to your applicable issue or to contact you with respect to resolving the issue. We will not use contact Information provided to our customer support system to contact you for any other purpose without your explicit permission.
3.5 Promotions, Contests and Sweepstakes. To participate in certain Promotions, including contests, sweepstakes and surveys, there may be a separate registration or sign up process which may require the submission of both Personal Information and Additional Information (including, but not limited to, your full name, email address, mailing address, telephone number, demographic and/or profile information, etc.). We will use the Information you provide for the purpose of conducting the promotion or any other stated uses, including, for example, contacting you if you have won or to provide other communications and correspondence related thereto. You may also have the opportunity to opt-in to receive special Promotions or offers from third parties as a result of your use of the Services.
The Services may also use a variety of third party advertising networks, data exchanges, traffic measurement service providers, marketing analytics service providers and other third parties to, for example, serve advertisements on the Services, facilitate targeting of advertisements and/or measure and analyze advertising effectiveness and/or traffic on the Services. Such services may enable us to display advertisements based on your use of the Services and other platforms you have used. Targeting services enable us to, among other things, help deliver advertisements or other content to you for products and services that you might be interested in, to prevent you from seeing the same advertisements too many times and to conduct research regarding the usefulness of certain advertisements to you. Any disclosures based on this research will be aggregated and/or anonymized to protect against the unauthorized disclosure of any Personal Information.
4. HOW WE USE INFORMATION.
“Information”, “Personal Information” and “Additional Information” are defined above in Section 2.2.
4.1 Personal Information. We may use your Personal Information for various purposes, such as:
• Providing any services or products that you request or purchase through the Services;
• Contacting you about the features or functionality of the Services;
• Sending you marketing and promotional e-mails, communications and other correspondence with your consent (e.g., whether obtained at the time of registration, login or any other time);
• Allowing you to participate in communication, posting, ordering and other features of the Services;
• Responding to your questions or other requests, including with respect to technical, operational and other support matters;
• Tailoring your experience on the Services and/or otherwise customizing what you see when you use the Services;
• Marketing and promoting the Services, including Promotions and other initiatives and activities with third parties, either with your consent or such that any Personal Information is aggregated or anonymized;
• Preventing and detecting fraud and authorized activity, including the infringement of our or third party rights;
• Tracking your return visits to, and use of, the Services;
• Complying with legal obligations or legal process;
• For other purposes disclosed at the time you provide us with Personal Information; and
4.2 Additional Information. We may use the Additional Information for various purposes, such as:
• For research and internal purposes, for marketing and promotional purposes and/or to provide anonymous reporting for internal and external clients, including business partners and other third parties;
• Accumulating and reporting aggregate, statistical information in connection with the Services and user activity;
• Enhancing and improving the Services and display advertising, marketing and promotional information and content;
• Saving certain Additional Information for use on your return visits to the Services;
• For the uses described for “Personal Information” above; and
• For other purposes disclosed at the time you provide us with the Additional Information or which are reasonably necessary to provide the product or service requested.
5. OPTING-OUT OF CERTAIN USES OF YOUR INFORMATION.
5.1 Marketing and Promotional Communications. At times, you may be presented with the option of whether to receive certain marketing and promotional communications from us and others that we think will be of interest to you. Recipients of such communications can unsubscribe by either following the specific instructions included in such communications, or may “opt-out” of receiving marketing and promotional e-mails from us at any time by changing your account settings on the Services or by sending an email to us at firstname.lastname@example.org detailing your privacy request. Please note that “opt-out” and “unsubscribe” requests may not take effect immediately and may take a reasonable amount of time to receive, process and apply, during which time your Information shall remain subject to the prior privacy settings. Additionally, you should be aware that any Information provided to third parties prior to your election to opt out or unsubscribe cannot be retrieved or rescinded by us, unless required by applicable law, and you cannot retroactively opt out or unsubscribe with respect to such third parties. Further, also please note that in order to keep you informed about the operation of the Services and related products and services, we may always send you emails and announcements that are needed for the proper functioning and administration of the Services, including for the purposes described in Section 4 above, in connection with your use of the Services.
5.2 Other Uses. Please see Section 7 below in relation to the withdrawal of consent for other uses.
6. SHARING AND DISCLOSURE OF INFORMATION.
6.3 Disclosure of Certain Information in User Postings Intended to Be Disclosed. The Services may provide you and other users with an opportunity to participate in viewing communities and other message, comment and communication features on the Services, including in connection with Third Party Services (e.g., embedded Facebook feeds, etc.), and may provide you with the opportunity to submit, post, publish and otherwise make available User Postings to other users of the Services or to the public. Certain Personal Information associated with a User Posting, for example, your name or photograph, may be intended for disclosure. We will disclose any such Personal Information in connection with the display of, and other services relating to, such User Posting and by submitting a User Posting on the Services, you affirmatively consent to the distribution of your Personal Information in the context of that User Posting and have no expectation of privacy or confidentiality in connection therewith. You acknowledge that once submitted, posted, published and/or otherwise made available, User Postings may be distributed outside the Services by users with access to such content and information, and that the Services do not completely control who views or distributes such content and information. You may not be able to “undo” or “delete” any User Postings. Accordingly, you should not submit, post, publish or otherwise make available any User Posting you wish to remain private or confidential or which may contain any sensitive information. See the [Terms of Service Agreement] for more information regarding User Postings and the terms and conditions associated therewith.
6.4 Service Providers. We also have the right to disclose your Personal Information and other Information to third parties for the purpose of administering, maintaining and providing the Services, including all associated features, functions, transactions and operations. We will refer to these third parties as “Operational Service Providers”. We use Operational Service Providers to efficiently provide the full range of content, activities, services, features and functions we bring you and we disclose your Information to Operational Service Providers for the purpose of providing services to us. These Operational Service Providers may temporarily store some information on their servers, but they may only use your Personal Information to provide us with a specific service and not for any other purpose.
7. USER CHOICE AND ACCESS.
8. DATA COLLECTION FROM CHILDREN.
We do not knowingly collect personal information from children under 13 without appropriate parental notice and consent. Please visit http://www.ftc.gov/bcp/edu/pubs/consumer/tech/tec08.shtm for information from the US Federal Trade Commission about protecting children’s privacy online.
While no data transmission over the Internet is 100% secure from intrusion, we maintain commercially reasonable physical, electronic and procedural safeguards to protect your Personal Information. However, regardless of our efforts and the Device you use to access the Services, it is possible that third parties may unlawfully intercept or access transmissions or private communications over an unsecured transmission. We also limit access to the Services by our own employees, contractors, Operational Service Providers and those individuals who are authorized for the proper handling of such information. We request that our third party contractors and Operational Service Providers follow similar standards of security and confidentiality.
10. YOUR CALIFORNIA PRIVACY RIGHTS.
If you are a resident of the State of California, we provide you with information on how to exercise your disclosure choice options such as your right to opt-out (which we may sometimes refer to as “unsubscribe”) or opt-in for use of your Personal Information by third parties (such as advertisers and promotional partners) for marketing purposes. Therefore, pursuant to the California Civil Code, we are not required to maintain or disclose a list of the third parties that received your Personal Information for marketing purposes during the preceding year. If you are a California resident and wish to request information about how to exercise your third party disclosure choices or other rights afforded under the law of the State of California, please send a request by email to our Privacy Administrator at email@example.com or by postal mail to address set forth in Section 15 herein. All requests must be labeled “Your California Privacy Rights” on the email subject line or envelope or post card. For all requests, please clearly state that the request is related to “Your California Privacy Rights”, include your name, street address, city, state, zip code and e-mail address (your street address is optional if you wish to receive a response to your request via email) and indicate your preference on how our response to your request should be sent (email or postal mail). We will not accept requests via the telephone or by fax. We are not responsible for notices that are not labeled or sent properly, or do not have complete information.
14. INTERNATIONAL VISITORS.
15. CONTACT US.
20015 SW Pacific Hwy
Sherwood, OR 97140
16. SOLE STATEMENT.